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Executive, Internet Banking Fraud Detection

Salary undisclosed

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Position : Executive, Internet Banking Fraud Detection

Location : Menara AmBank, Jalan Yap Kwan Seng

Job Descriptions:

  • Support matters related to internet banking to ensure that alerts triggered are attended in a timely manner and suspicious transactions are verified accordingly.
  • Provide recommendation on risk parameters setting to minimize fraud losses based on the detected fraud cases.
  • Ensure that fraud incidents detected from other related potential incidents or suspected fraud incidents are well managed.
  • Handle fraud incidents reported via system, customer, branches, contact center.
  • Liaise with related parties (internal or external) to manage fraud incidents.
  • Attend and handle alerts triggered from fraud management system – predator.
  • Identify and escalate risk inherent in particular situations or transactions, access, control, monitor and report impact of risk, franchise, regulatory or financial.
  • Conduct business and day to day activities contributing to a "no surprise" compliance culture by ensuring adherence to the group’s AML program, policies and procedures.
  • This role will operate on a 24/7 shift, under 3 shift cycles.

Key Requirements:

  • Bachelor's Degree in Banking and Finance or related fields.
  • No working experience is necessary as on the job training will be provided.
  • Familiar with systems related to internet banking and other relevant support systems is preferred.
  • Fresh graduate are encouraged to apply.