Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Representative

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Simplified
  • Respond to customer inquiries via social media platforms (Facebook, Instagram, TikTok, WhatsApp, etc.)
  • Handle customer complaints promptly and provide satisfactory resolutions
  • Assist customers with post-sale issues (delivery, returns, product queries, warranties)
  • Coordinate with marketing, sales, and delivery departments for resolving inquiries
  • Monitor customer feedback on social media and provide follow-up actions and reports to management
  • Maintain records of customer interactions, complaints, and resolutions
  • Prepare reports on recurring issues and suggest improvements for customer service
  • Support the marketing team by providing customer feedback and assisting with promotional activities on social media
  • Measure and report response times and customer satisfaction monthly
  • Update customer information in the company's database
  • Knowledge of Customer Service Representative (CSR) roles or related fields, with 1 year of required experience as a CSR
  • Experience in the furniture or related industry, along with an understanding of furniture manufacturing processes and materials
  • Excellent verbal and written communication skills, with strong negotiation abilities and a proven track record of achieving customer service targets
  • Collaboration with internal teams and staying updated on industry trends and competitors
  • Proficient in Bahasa Malaysia, English
  • 3-month contract basis with potential for a permanent role based on performance
  • Diploma/Advanced Diploma preferred
  • Willingness to travel and work outdoors as needed
  • EPF/ SOCSO
  • Attendance allowance
  • Incentive
  • Yearly bonus + performance bonus
  • Clinic panel
  • Annual leave
  • Career development
  • Salary increment
  • Progressive salary program
  • Free parking
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