Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
A

Customer Service Associate Based In Singapore

RM 8,000 - RM 10,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Title: Customer Service Associate (Singapore)

Join One of Singapore's Leading Public Healthcare Institutions as a Customer Service Associate

Are you passionate about delivering exceptional customer service? As a Customer Service Associate in our Group Contact Centre, you will play an important role in assisting patients and the public with general inquiries and appointment scheduling.

This is an exciting opportunity to work in a dynamic, fast-paced environment and address complex healthcare needs.

Job Overview:

As a Customer Service Associate, you will be the first point of contact for our patients and the public. Your role will involve handling inquiries, scheduling appointments, and providing essential information. This position offers a unique opportunity to contribute to Singapore's healthcare system, working alongside a dedicated team of professionals. You will gain valuable experience in a supportive environment that encourages growth and development.

Key Responsibilities:

  • Provide outstanding customer service by understanding and addressing callers' needs.
  • Offer accurate and timely information and assistance.
  • Schedule and reschedule appointments based on caller requests.
  • Perform hotline administrative functions such as managing emails, referral requests, and emergency activations.
  • Coordinate with other departments to ensure efficient follow-up and resolution of inquiries.

Requirements:

  • Minimum Diploma in any discipline (fresh graduates are welcome).
  • Preferably 1 to 2 years of experience in the healthcare industry, contact centre environment, or service-related industry.
  • Fluent in English and Mother Tongue, both spoken and written.
  • Excellent interpersonal skills with a pleasant and cheerful personality.
  • Ability to thrive in a fast-paced working environment.
  • Proficient in computer use with good typing skills.
  • Capable of multitasking and handling stressful situations.
  • Willingness to work on rotating shifts, including overnight shifts, public holidays and weekends.

Other Benefits:

  • Attractive Compensation: Enjoy competitive pay packages that reward your efforts.
  • Shift Allowances: Receive additional compensation for working various shifts.
  • Bonuses: Eligible for Annual Wage Supplement (AWS), performance bonuses, and other incentives.
  • Generous Leave: Benefit from generous annual leave + family care leave.
  • Comprehensive Healthcare: Access extensive healthcare coverage.

Why Join Us?

  • Impactful Work: Contribute to the well-being of the community by providing essential support to our healthcare services.
  • Career Growth: Take advantage of professional development opportunities and career advancement within one of Singapore's leading public healthcare institutions.
  • Supportive Environment: Work in a collaborative and supportive atmosphere where your contributions are valued and recognized.
  • Comprehensive Training: Receive thorough training to excel in your role and handle the complexities of healthcare customer service.

Join us and make a difference in the lives of our patients and the public. Apply now and be a part of our dedicated team!

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion

Schedule:

  • Afternoon shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend jobs

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Application Question(s):

  • This job will be based in Singapore. Will you be willing to relocate to Singapore for this job opportunity?

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Customer service: 1 year (Required)
Similar Jobs