Captain

We are looking for a talented crew to join us. Having passion in F&B industry is a plus point too !
A captain in the Food and Beverage (F&B) line plays a crucial role in ensuring excellent service and smooth operations in restaurants or other dining establishments. Here’s a full job description for a captain in the F&B line:

Responsibilities:

1. Supervising Staff: Oversee the performance of waitstaff and ensure they are providing high-quality service to guests.

2. Customer Service: Greet guests, take orders, and ensure that they have a pleasant dining experience. Address any customer complaints or concerns promptly.

3. Coordination: Coordinate with the kitchen staff to ensure timely and accurate food delivery.

4. Training: Train new staff on service standards, menu items, and proper procedures.

5. Inventory Management: Assist in managing inventory levels of food and beverages and help with ordering supplies as needed.

6. Setting Up: Ensure that the dining area is properly set up before service begins, including table settings and cleanliness.

7. Sales: Promote menu items and specials to guests to increase sales.

8. Reporting: Prepare reports on daily operations, including sales figures and customer feedback.

9. Event Management: Assist in planning and executing special events or functions within the establishment.

Qualifications:

- Previous experience in a similar role in the F&B industry.

- Strong communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle pressure.

- Knowledge of food safety and sanitation regulations.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Meal provided

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay