Telemarketing Executive
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job Description:
(A) Job Summary
· Make outbound calls to sell various products as per campaign assignment.
· Provide high standard of service by following presentation guidelines in according to given product factsheet and sales script.
· Retain customers through company’s retention strategies
· Work with relevant departments within company to ensure any problem is solved promptly or escalated accordingly.
(B) Key Responsibilities
· To fulfil daily talk time and leads target
· To make outbound calls as per campaign assignment and meet QA requirement
· To work with internal department in retaining customers who send in cancellation requests
· To make payment reminder calls to customers
· Work closely with internal departments in all aspects
· Assist in Business Continuity Plan initiatives and activities.
· To participation in IT systems UAT activities where applicable.
· Ad-hoc functions as and when required.
· Document all activities and tasks as per the project standards
· Provide pre and post implementation support
· Hand over the tasks, work and products to secondees and the Client
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,000.00 per month