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Telemarketing Officer

RM 2,000 - RM 2,700 / month

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Job Requirement:

  • To promote company products & services to prospective customers.
  • Update customers with monthly promotions and campaigns.
  • To achieve the monthly target set by the Company.
  • Contributes to team effort by accomplishing sales targets which are required by the management
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Job Requirements:

  • Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
  • Preferably at least 1 year of related working experience in a Telesales/Collection
  • Experience in doing outbound calls.
  • Both fresh graduates and experienced applicants are welcome
  • Able to work independently in a fast-paced environment.
  • Good team player, positive attitude, and eager to learn.
  • Fast learner and able to adapt to changes.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Demonstrate teamwork all the time.
  • Willing to work under pressure.
  • Open for Malaysian, full-time job with renewable 1-year contract.

Job Type: Full-time

Pay: RM2,000.00 - RM2,700.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Commission pay