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Project Technical Support Engineer

Salary undisclosed

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Job Description:

1. Manage all technical aspects during the distribution or projects of Hikvision products;

2.Provide products demo, service, maintenance, and upgrades for customers;

3.Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed;

4.Provide product and solution training for customers and users;

5.Responsible for project management and project delivery;

6. Other job related to technical issues.

Job Requirements:

1. Bachelor or above degree in computer science, electronics, telecommunications, or information systems is preferred. Fluent in English.

2. At least 2 years' experience in technical support, familiar with security products, expertise in major project delivery management.

3. Solid knowledge and technical skills in computer science, electronics, telecommunications, or information systems;

4. Exceptional communication and presentation skills; customer service skills and awareness.; work well under pressure.

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