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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service Executive (Logistics and Supply Chain)

Salary undisclosed

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Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

  • Follow up invalid entries received from the customer or authorized partners (vendors, customers, subcontractors….)
  • Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
  • Alert the customer team pro-actively in case of deviation and propose backup solutions
  • Integrate manually, in dedicated IT solution, the Transport Request, if necessary
  • Arrange alternative in case preferred carrier is unavailable
  • Take corrective actions in case of missing pre-alerts
  • Receive and control customer bookings according to the processes in place
  • Check optimizations from optimizer if applicable, propose consolidation options.
  • Report on data quality
  • Provide clarifications and/or missing information
  • Communicate & confirm arrangement to origin

Deliver Customer Satisfaction

  • Manage and supports order management to ensure the best possible service level
  • Meets deadlines and ensures completion of customer service tasks within the expected time frames
  • Ensure a consistent and pro-active communication flow with the customer
  • Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
  • Prioritizes, resolves and/or escalates issues to secure the customer’s interest
  • Represent Prism internally and externally
  • Use the tools and communication to react to customer requests
  • Act as single point of contact for the customer
  • Identify and record savings (benefits tracking) delivered to the customers.
  • Provide his/her expertise in transportation management
  • Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

  • Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
  • Monitor the good deployment and efficiency of new operational practices with the 3PLs
  • Contribute to formalize the SOP
  • Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
  • Set up and Monitor corrective action plans in agreement with the 4PL HUB manager

Manage operational quality

  • Receive non-conformities and complaints and log these in a database
  • Conduct root cause analysis on logged issues
  • Categorized all non-conformities & complaints using standardized issue codes and reason codes
  • Capture claims through non-conformities & complaints management process
  • Assess of potential claims and recommendation to the customer
  • Assign corrective actions to relevant parties and follow up
  • Escalate claim to concerned party
  • Conduct 8D analyses for complex claims
  • In case of financial damages follow up with 3PL and insurance until financial settlement
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