Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Backend Support Specialist (Hong Kong)

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Job Responsibilities
  • Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders.
  • Process refunds accurately and efficiently through backend systems and maintaining proper documentation.
  • Gather feedback from users regarding their experience with our applications and services, capturing both technical issues and general feedback.
  • Provide clear and concise instructions to users via email to guide them through issue resolution steps or escalate issues as necessary.
  • Ensure all communications adhere to company standards and guidelines, maintaining a positive and helpful tone in all interactions.
  • Document user feedback and suggestions, categorize them for analysis, and escalate critical issues or trends to relevant teams for further review.
  • Review and process new driver applications, ensuring all required documents meet company standards.
  • Verify documentation provided by drivers and update our system with new vehicle details promptly.
  • Ensure all vehicles are adequately insured by coordinating with drivers, processing renewals and updates in a timely manner.
  • Authenticate driving and vocational licenses provided by drivers, conducting necessary checks in collaboration with relevant authorities.
  • Maintain adherence to Hong Kong regulations and company policies, staying updated on changes affecting driver qualifications and vehicle requirements.
  • Maintain detailed records of compliance activities, audits, and corrective actions taken, ensuring documentation is up-to-date and accessible for regulatory inspections.

,

Job Requirements
  • Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
  • Preferably possess backend support working experience, with a minimum of 1 year in a related role.
  • Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience.
  • Previous experience in backend support, customer service, or related roles is highly preferred.
  • Proficiency in English, Mandarin and Cantonese spoken and/or written.
  • Demonstrate a strong attention to detail and accuracy in processing documents and data.
  • Possess excellent communication and interpersonal skills.
  • Ability to work both independently and collaboratively within a fast-paced environment.
  • Proficient in Microsoft Office Suite and other relevant software applications.
  • Familiarity with Hong Kong regulations pertaining to driver qualifications and vehicle requirements is considered advantageous.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-brandt-international-job-customer-backend-support-specialist-hong-kong]
Similar Jobs