Classifications Agent

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers Internal
• Deal with Imports Department, Customer Service, Sales, Finance, Operations
• Provide DHL finance department with guidelines in relation to the payment and collection of duties and taxes
• Assist other departments with technical advice or presentations as required
• Liaise with Customs to resolve disputes / claims / queries.
• Ensure that entries are cleared in accordance with Customs compliance agreements
• Priorities the clearance flow in order to achieve fastest transit time possible
• Maximize pre-clearances opportunity in accordance with established service guidelines
• Ensure clearance authority held, and clearance is completed in accordance with the owner’s instructions
• Ensure that correct lodgement declarations are made on behalf of customers, whilst satisfying the legislation set by customs, VAT laws and other regulatory agencies
• Ensure accurate and up to date information is held on the customer database