HRIS Analyst
- Full Time, onsite
- Coway (Malaysia) Sdn Bhd
- Kuala Lumpur Business/Systems Analysts (Information & Communication Technology) Full time RM 5, Malaysia
Salary undisclosed
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Job Overview:
- The SaaS HR System Operations Specialist is responsible for the efficient operation of a cloud-based HR management system.
- This includes supporting HR tasks and user needs, managing the system, and assisting with global audit compliance.
- Additionally, the role involves analyzing and processing HR data to support decision-making.
Key Responsibilities:
- System Operations and Maintenance
- Manage the day-to-day operations and maintenance of the cloud-based HR management system.
- Collecting and Analyzing User requirement and Issues, Providing Initial Support, and Communicating with the Vendor.
- Analyze HR processes and identify automation opportunities.
- Managing Integration with Legacy Systems and ERP System.
- User Support and Training
- Develop training materials and conduct training sessions.
- Gather user feedback and implement improvements.
- Conducting Initial Testing for New Features and Providing User Training
- Reporting and Analysis
- Adhere to data privacy and security policies.
- Managing the Access Granting and Revocation Process and Extracting Logs.
- Extracting and Preparing Data for Global IT Audits.
- Generating Statistical Data for Data Analysis and Decision-Making Using HR Data
- Vendor Management
- Communicate and manage relationships with SaaS providers.
- Monitor compliance with service level agreements (SLAs) and resolve issues.
Qualifications:
- Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field preferred.
- Over 4 Years of Experience in an HR Team or IT team.
- Understanding of Overall HR Workflow.
- At least 2 years of experience in HR System use.
Required Skills:
- Proficiency in PowerBI and data analysis tools.
- Strong problem-solving and communication skills with Saas providers.
- Cooperation and communication skills with HR and IT team.
- Familiarity with HR information systems.
Preferred Qualifications:
- Relevant certifications (e.g., HRIS certifications, IT-related certifications).
- Knowledge of HR-related laws and policies.
- Experience with SaaS HR Systems. Especially the ZingHR solution
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