The Student Service Manager oversees the day-to-day running of the Student Services department and performs a variety of coordination and administrative duties to provide effective and efficient services and ensure a positive student experience. He/she oversee the well-being of students on campus and off site when taking part in intervarsity activities
Responsibilities:
Plan, execute and oversee the budget for approved student activities in the year. Manage student through visible relations and student care programmes. Enhance involvement of students and integrate both local and international students Liaise with other external student bodies, association and universities on collaborative Project and sports meet and such like. Handle student disciplinary matters, including investigating complaints and conducting hearings when necessary. Drive and implement all approved Student activities and events. Guide students in their student club activities and turn them into active hub of ideas and community services Promote student involvement in extracurricular activities to enhance campus life and foster community engagement. Organizing Orientation programmes for new student intakes. Assist students in securing financial support, particularly through PTPTN loans or KWSP withdrawals. Plan and oversee student events, activities, and clubs, ensuring they align with the university’s mission and values. Promote student involvement in extracurricular activities to enhance campus life and foster community engagement. Accompany and chaperone students when doing external and/or community projects. Bridge relations between the student body and management of Kolej MDIS Malaysia Develop and implement programs that promote student wellbeing, including mental health initiatives, diversity and inclusion efforts, and peer mentoring programs. Ensure the welfare of students by addressing their needs and concerns in a timely manner. Student Journey
• Coordinates and administers student support through enrolment, to completing their studies, graduating, continuing their learning, and keeping in touch as an alumnus.
Student Welfare
• Counsels and confers with students providing program procedures, policies, goals, and objectives, technical guidance, and problem resolution.
• Oversee the delivery of significant aspects of the counselling services strategic and operational plan.
Student Accommodation
• Oversee the operations of student accommodation, including safety, security, and comfort standards
• Coordinate with maintenance team to address maintenance issues promptly and efficiently.
