Senior IT Engineer (MES)
Salary undisclosed
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Job Responsibilities:
- Design, develop and maintain MES system to meet with business requirements
- Manages the effectiveness of IT processes and systems within area-of responsibility to achieve performance goals
- Ensures rigorous quality control by meeting well-defined shared objectives and KPIs, which includes taking ownership of escalated issues from 1st and 2nd level support, handling of trouble tickets and mentoring junior members in problem resolution
- Provide daily operations support to ensure smooth daily operations through regular maintenance, housekeeping, training & knowledge transfer
- Participates in on-call rotation to provide after-hours support
- Meeting with Key Stakeholders to assess and define the system requirements
- Preparing documentations and provide user training to business users
Required Qualifications:
- Bachelor degree in Computer Science or related
- Experience on C#, VB.Net, and Oracle
- Good Experience on L2/L3 Troubleshooting
- At least 5 years in supporting application across distributed area.
- Must have experience with Microsoft SQL Server and Oracle Database and SQL programing.
- Experience of Manufacturing Execution System will be additional advantage.
- Good interpersonal and communication skills in both verbal and written.
- Understand cross-cultural working environments.
- Good analytical thinker with attention to detail
- Strong problem solving and triaging skills.
- Good understanding of support process and change management
- Able to perform work independently with minimum supervision