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About us
Who We Are: At Sam's Caffe, we’re not just about serving great coffee and delicious food; we’re about creating a community. Located in the heart of Puchong, we pride ourselves on being a warm, welcoming space where friends and family can gather, relax, and enjoy.
What Makes Us Special: What sets Sam's Caffe apart is our commitment to excellence and community. We focus on providing exceptional customer service and fostering a friendly atmosphere. Our team is passionate about coffee and culinary arts, and we love sharing our knowledge and enthusiasm with our guests.
Why It’s a Great Place to Work: At Sam's Caffe, we believe that happy employees create happy customers. We offer a supportive work environment that encourages creativity, teamwork, and personal growth. With ongoing training and opportunities for advancement.
Join us at Sam's Caffe Puchong, where great coffee, delicious food, and a fantastic team come together to create something truly special!
Qualifications & experience
- Proven experience in a supervisory role within the restaurant or hospitality industry.
- Strong leadership and communication skills.
- Excellent customer service orientation.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Knowledge of food safety regulations and best practices.
- Flexible schedule, including evenings, weekends, and holidays.
Tasks & responsibilities
- Supervise daily restaurant operations and staff activities.
- Ensure high standards of food quality, service, and cleanliness.
- Train, mentor, and evaluate team members to promote a positive work environment.
- Manage inventory, order supplies, and control costs to maximize profitability.
- Handle customer inquiries and complaints with professionalism and resolve issues promptly.
- Assist in scheduling staff and managing labor costs effectively.
- Collaborate with the management team to develop and implement operational strategies.
Benefits
- EPF
- SOCSO
- employee meal
- Annual leave
