Failure Analysis Engineer

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

We are seeking for a Failure Analysis Engineer / Device Analysis Engineer to be based in Bangsar South, KL. In this role, you will be responsible to performs testing on Cochlear devices, sub-systems and components Identification of failure modes, mechanisms and root cause of device failures are key to this role.

Key Responsibilities;

The Failure Analysis Engineer / Device Analysis Engineer providing device analysis data to management and cross-functional teams, and escalating difficult cases to Senior Device Analysis Engineers. In this role, you will also be responsible for the administration of Device Analysis transactions in the Complaints Handling System and will coordinate the laboratory instrument maintenance.

In this role you will be responsible for:

• Handle device investigation, perform test returned devices following the test plan to verify device failure, isolate faults and establish the root cause(s).
• Assist team in gathering background information to establish the reason(s) for the return of the device under test.
• Perform tests required to assist Device Analysis team to determine or simulate specific failure modes and mechanisms.
• Perform testing of devices and accessories to assist the business in improving quality and reliability issues.
• Responsible to create, execute and release Device Analysis Reports.
• Provide management and cross functional team with product failure analysis data.
• Maintain accurate documentation of device analysis test results to feedback into the Complaints Handling System
• Coordinate and control the processing of information from the Returned Devices and other relevant returned devices documentation in a timely and effective manner.
• Identify opportunities for process improvement and work across the team to implement.

Key Requirements;

• Bachelor’s degree in engineering from an accredited engineering program in Electrical, Electronics or Material Science or related discipline.
• At least 2 year(s) of working experience in electronic device servicing/maintenance or medical device manufacturing, assembly or testing as an engineer is required for this position. Preferably failure analysis engineer or debug engineer in Quality Control or equivalent.
• Python skills required, ability to debug software by assess Python code.
• Ability to write technical documents and reports
• Good verbal, written communication skills
• Ability to work independently and as part of a team
• Good analytical skills and strong attention to detail
• Strong work ethic and drive to succeed.

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.