Sales Admin
RM 2,000 - RM 3,000 / Per Mon
Original
Simplified
- Handle daily administrative tasks to support the sales team, including order processing, invoicing, and documentation.
- Process and manage sales orders from customers, ensuring accuracy and timely delivery.
- Coordinate with the warehouse and logistics teams to ensure on-time product deliveries.
- Maintain and update customer databases, sales records, and reports.
- Prepare and track quotations, sales agreements, and follow up with clients on their inquiries and order statuses.
- Assist in managing stock levels and ensure timely restocking of products based on sales forecasts.
- Handle customer service calls and emails, addressing issues, complaints, or queries efficiently.
- Support the sales team with data and insights related to sales trends, customer preferences, and inventory management.
- Coordinate with the finance department to ensure payment tracking and processing.
- Perform any ad-hoc tasks assigned by the Manager to support the overall business objectives.
- Education: SPM or higher.
- Experience: At least 1-2 years of experience in a sales support or sales administration role. Experience in the office supplies industry is an advantage.
- Familiarity with accounting software is an advantage (e.g. Autocount).
- Skills:
- Proficiency in Microsoft Office Suite (Excel & Word).
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Language: Fluent in Mandarin; Able to communicate effectively in English and Malay.
- Personal Attributes: Detail-oriented, proactive, customer-focused, and able to work well under pressure in a fast-paced environment.
- Experience: At least 1-2 years of experience in a sales support or sales administration role. Experience in the office supplies industry is an advantage.
- Annual leave
- Medical and hospitalisation leave
- Medical Claim
- Statutory deductions (EPF, SOCSO & PCB)
- Annual bonus
- Annual Increment
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