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W Café Outlet Manager (Petaling Jaya)

Salary undisclosed

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WHY JOIN US? (https://www.wcafe.my/career)
- Great Working Environment (Great Working Hours - We believe in work life balance (5 days a week!))
- Work with Great People with Clear Progression Opportunity (to Supervisor/Manager role - We grow our People!
- Remuneration: RM2300 to RM3500 (Inclusive of Performance Bonus)
- Goodies (Staff Meal, Confirmation & Annual Increment, Extensive Training & Development, Medical (For Confirmed Staff, SOCSO/EPF)

Interested? Apply via https://wcafe.my/interview or find out more about us at www.wcafe.my/career

Join us and be part of our growing company NOW!WHAT IS THIS JOB ABOUT?

Outlet Manager (JOM!) is the first level of
management at W Café and forms the
foundation for future managerial progression. In this role, you will be leading a team of passionate Crew(s) to deliver top class customer service while delivering quality food & beverage. Some of your responsibilities include:
Customer Service:
• Ensure your Crew treat customer in polite manner & upsell as appropriate
• Responding & managing customer complaints
Inventory:
• Ensuring sufficient stock for day to day operation via planning & ordering from business partners
• Lead the team to arrange monthly stock count with the crew
Ops Standard
• Ensuring cleanliness of the work area by ensuring daily/weekly cleaning completed
• Communicate with district manager to resolve sales/operational issues
People Management:
• Schedule team’s timetable fairly & optimally
• while dedicating work among team members according to workstations
• Help crew(s) succeed by managing and training and providing them with feedback.

ARE YOU RIGHT FOR THE ROLE?
Experience:
• At least 1 year working experience in the Food & Beverage / Hospitality industry.
• Experience in baking is a plus
• Able to handcraft coffee (basic) using espresso machine
• Must be able to communicate well in English
• Right Attitude (https://www.wcafe.my/corevalue)
• Must be Malaysian & possess own transport
• Work Full Time (5 days a week) 7am - 5pm or 9am – 7pm

A BIT ABOUT US
We are a deli-café kiosk chain committed to Helping Working People Power Through the Day with Great Food at Great Value. Founded and operated by Working People, we currently have 6 delis in offices around Klang Valley. We use only 100% Specialty Arabica Coffee roasted in Brisbane and make all our gourmet sandwiches, salad & pasta fresh on site, but sell them at super reasonable price because of our unique operating model.