Customer Service Administrator
Salary undisclosed
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- Respond to customer inquiries via phone, messenger, and chat in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions in our database.
- Assist customers with order processing, product information, and issue resolution.
- Collaborate with other departments to resolve customer complaints and provide solutions.
- Prepare reports on customer feedback and service metrics.
- Provide administrative support, including data entry, scheduling, and documentation management.
- Continuously seek ways to improve processes and enhance customer satisfaction.
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