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Customer Master Data (Vietnamese Speaker)

Salary undisclosed

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Job Summary:

The Customer Master Data Associate will set up and maintain customer master data accurately and in a timely manner. Responsible for delivering high data quality standards and ensuring outputs are delivered within established Service Levels.

Duties/Responsibilities:

  • Create and update customer accounts. Work with sales, finance and customer service to ensure customers are set up within established service level agreements and divisional/ business rules.
  • Handle internal inquiries related to customer master data.
  • Responsible for calls or requests of a non-routine nature that require deviation from standardized procedures
  • Identify systems errors and gaps and provide suggestions for improved systems functionality.
  • Prepare, record, analyze and report transactions and ensure the integrity of records for completeness, accuracy and compliance with accepted policies and principles.
  • Ensure all key processes and quality SLA’s are met.

Minimum Qualifications:

  • Bachelor Degree in any discipline.
  • Minimum 2 years or more working experience preferred.
  • Good English communication skills
  • Fluent in Vietnam Language
  • Good interpersonal, problem solving and analytical skills
  • Good in SAP