Customer Master Data (Vietnamese Speaker)
Salary undisclosed
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Job Summary:
The Customer Master Data Associate will set up and maintain customer master data accurately and in a timely manner. Responsible for delivering high data quality standards and ensuring outputs are delivered within established Service Levels.
Duties/Responsibilities:
- Create and update customer accounts. Work with sales, finance and customer service to ensure customers are set up within established service level agreements and divisional/ business rules.
- Handle internal inquiries related to customer master data.
- Responsible for calls or requests of a non-routine nature that require deviation from standardized procedures
- Identify systems errors and gaps and provide suggestions for improved systems functionality.
- Prepare, record, analyze and report transactions and ensure the integrity of records for completeness, accuracy and compliance with accepted policies and principles.
- Ensure all key processes and quality SLA’s are met.
Minimum Qualifications:
- Bachelor Degree in any discipline.
- Minimum 2 years or more working experience preferred.
- Good English communication skills
- Fluent in Vietnam Language
- Good interpersonal, problem solving and analytical skills
- Good in SAP
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