IT Application Support, Mobile/Internet/Digital Banking Systems

Responsibilities:

• To lead in the system design and implementation of new projects or on-going changes to business applications at agreed timelines.
• To perform root cause analysis on incidents.
• To perform analysis, assessment, and design on application new initiative.
• Identify opportunities to improve system stability.
• Ensure changes comply to internal & external regulatory requirements.
• Execute System Development Life Cycle (SDLC).
• Support in the evaluation and procurement of systems solutions to meet business requirements.
• Requirement Analysis - ensure completeness of the business & system requirements.
• Manage and monitor environment readiness.
• Conduct System Integration Testing (SIT).
• Review User Acceptance Testing (UAT) test scripts.
• Quality Control - Manage and control changes to the application objects to ensure system integrity.
• Implementation - Manage, coordinate and execute deployment activities.
• To lead in ensuring successful delivery of business project implementations and initiatives within budget, scope and timeline, where applicable.
• Guide, coach and supervise team members in ensuring all of the above are completed and executed successfully, where applicable.
• Ensure compliance to the internal control and standards and also to comply with regulatory requirements.
• Ensure SDLC documentation for new systems/enhancement is in order as per internal guidelines and procedures.
• Execute corrective and remediation measures with the relevant parties relating to audit findings, ensuring actions are taken within deadline.
• Support in the planning, managing and testing of DRP and BCP of business applications to achieve successful fail-over when the situation arises.
• Be guided in the follow-up on commitments related to audit finding, ensuring actions are taken within deadline.
• Be guided in managing and controlling changes to the application objects to ensure integrity of the system.
• Assist in managing and controlling changes to the application objects to ensure integrity of the system.

Requirements:

• Project management and implementation of digital banking applications.
• Experienced in managing stakeholders and vendors.
• Experienced in leading and managing troubleshooting sessions from application perspective.
• Able to coach and guide team members.
• Able to lead, manage and deliver multiple projects at any one time.
• Hands on experience in the management and systems support of digital banking applications.
• Minimum 5 years of working experience in supporting IT application systems.
• Degree in Computer Science or Information Systems or any related fields.
• Good working knowledge of Systems Development Life Cycle.
• Good working knowledge of banking applications especially on digital banking related applications.
• Good working knowledge on IBM and Red Hat software (example: WebSphere and JBOSS).
• Container platform working experience would have an added advantage.
• Excellent interpersonal skills, strong customer service culture and effective problem solving skills.
• Experienced working with AIX, LINUX and Windows environment.
• Basic knowledge on Oracle, MySQL and DB2.