Customer Ops Associate
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- Order Fulfilment (Process customer orders)
- Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
- Assist Supply with inventory management
- Billing / Invoicing / Letter of Credit Vetting
- Managing customer queries
- Issue invoice and send invoice to customer
- Follow up customer for invoice payment
- Sending Customer Survey (Feedback & Complaints, Satisfaction)
- Manage customer Records, customer Master Data, Manual Pricing update
- Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
- Month end closing activities
Skills & Experience Required
- SAP FI CO Finance
- Sales Order Management / Supply Chain Operations experience
- Adaptable, analytical, agile in learning and results oriented
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- OIL & GAS or LOGISTICS: 1 year (Preferred)