DEBT RECOVERY OFFICER

Job details

RM 1,800 - RM 3,000 a monthSalary

Job Type

Full-time

Full Job Description

JOB DESCRIPTION:

• Responsible for minimizing defaults and bad debts of ongoing loans.
• Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
• Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
• Contact customers to remind customers of the payment schedule and obtain relevant payments.
• Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, antilegal counsel.
• Ensure that collection actions taken are within corporate guidelines, and collection policies.
• Exercises judgment within defined practices and policies to determined appropriate action.
• Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
• Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
• Performs others duties as assigned.

JOB REQUIREMENTS:

• Zero experience / freshers
• In Advantage experience in collection field.
• To work closely with team members in order to achieve team targets
• Able to work independently and able to manage time schedule

Benefits:

• Travel allowance
• AL, Medical Leave & Public Holidays

Supplemental pay types:

• Performance bonus (Cash Incentive)

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM10,000.00 per month

Benefits:

• Maternity leave
• Parental leave

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus