Technical Support (Fresh Graduates)

Position Title: System Support

Location: Megan Avenue 1, KL (Nearby LRT Ampang Park)

Industry: Web Hosting Solution Provider

Working Mode: Shift rotation (Night shift allowance provided)

Responsibilities

• Involves in the delivery of telecom software project.
• Provide 2nd level support and required remote standby for operational support.
• Support maintenance tasks, including troubleshooting customer complaints, system health check, system backup, voucher creation and etc.
• Liaison with external parties and vendor to support and manage network for implementation and operational task.
• Translate business requirement into detail network deliverable.
• Work closely with Product and Regulatory for new requirements and support.
• To support multiple clients at a time.

Requirements

• Fresh graduates are encouraged to apply.
• Must know computer
• Required language: English & Mandarin
• Resourceful, good analytical and problem-solving skills with positive customer service attitude.
• Self-motivated, team work and able to work independently.

If you're interested in the position, kindly apply directly by clicking “Apply” button. Or send your CV to [email protected]

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• How long is your notice period?
• How much is your expected salary?
• Are you okay to be working in a shift rotation if night shift allowance provide?