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Delivery status
- Communicate with customers on their requested/delivery status
- Feedback to customers on stock availability & ETA warehouse date.
Delivery arrangement
- Monitoring delivery status
- Coordinate and follow through with salesperson to seek approval for release of blocked delivery.
- Prepare Picking List and Delivery Note, and forward to Warehouse (MYM) to pick goods for delivery. Ensure MYS-SO or MYS-PO is matched accurately to the customer PO.
- Ensure the correct Certificate of Analysis is provided to customer for each delivery.
- Communicate with factory (MYM) and transporter to ensure prompt and accurate deliveries to customers.
Stock control : Finished goods
- Manage and monitor the stock quantity and aging at Warehouse.
- Alert customers/salespersons on overdue stocks at Warehouse.
Customer complaint
- Ensure required information is available for complaints to be logged into QSHE Software.
- Keep customers updated on the complaint status.
Reports
- Stock Status Report (for specific customer when requested)
Requirement:
• Candidate must possess at least Diploma holders.
• Proficient in English and Mathematics.
• 1-2 years working experience in manufacturing industry
• Must be willing to work in Glenmarie, Shah Alam.
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