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Job Description
- Manage the efficient processing of e-invoices, including submission through customer portals, to streamline billing procedures and enhance customer convenience.
- Communicate effectively with Customer, internal teams and external stakeholders to coordinate billing activities, address customer concerns, and facilitate problem resolution.
- Investigate and resolve any billing discrepancies promptly and effectively to ensure customer satisfaction and financial accuracy.
- Ensure completeness and accuracy on each documents created and proper filing in accordance with the company’s guideline.
- Provide exceptional customer support, addressing inquiries, and resolving issues related to billing, and other service-related matters.
- Maintain good records of all financial documents and ensure accounts transactions are up-to-date at all times
- Prepare monthly management reports with analysis of sales and cost based on schedules as required
- Update of relevant information for monthly reports
- To handle office administrative matters and correspondence as well as any other ad-hoc matter when assigned
Job Requirements
- At least 2-3 years of experience in these 2 position
- Able to work independently, self-motivated and well organized
- Excellent communication skills to interact with team members, customers and suppliers effectively,
- Solid data entry skills with an ability to identify numerical errors.
- Required language(s): Mandarin, Bahasa Malaysia and English
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