Customer Care Executive (CCE) Perodua
RM 1,500 - RM 1,500 / month
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- To be responsible for making outbound calls on a daily basis using data provided.
- To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.
- Handling Customers & their complaints Feedback callings
- Handling Appointments Managing and scheduling appointments for procedures
- To convert the calls to new business leads.
- To achieve agreed personal and departmental targets captured from calling data provided.
- To inform potential client’s on the company’s products and services.
- To use company databases to gain potential leads.
- To be proactive in identifying opportunities for new business.
- To input and maintain guest information onto the company database.
- To ensure guest satisfaction at all times.
- To deal with clients in a professional manner at all times aligned to our brand values.
- To ensure service is prompt, polite and professional standards are kept.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: From RM1,500.00 per month
Benefits:
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Bahasa (Preferred)
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