IT Business Partner

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Job Description

• Responsible for IT service delivery excellence within the target business plan defined for Malaysia plants.
• Lead and ensure Bosch Digital (BD) team is delivering high value IT operation and support services to customers.
• As part of the regional IT business partnering team to engage within local field service team and internal customers through regular engagement activities or consultancy to drive awareness and adoption of IT products and services.
• Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities.
• To build a strong business relationship between BD and its customers on BD products and services.
• Active involvement in end user enabling via info sharing session or presentation during plant-wide communication events.
• Collect feedback/escalation from business location stakeholders and propose IT solution recommendation after evaluation.

Qualifications

• Bachelor’s degree in Information Technology (IT) or IT Networking or equivalent. With 1-2 years working experience as IT Support.
• Proficiency in Microsoft Office and computer application.
• Have thorough knowledge to perform IT Helpdesk.
• Able to grow, develop and manage strong operation team.
• Possess Network Troubleshooting & Technical Competency.
• Good in English and Malay writing and oral communication skill.

Additional Information

• Leave Entitlement e.g: Annual Leave, Medical Leave and etc
• Company Insurances and etc