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Senior Enterprise Account Manager

Salary undisclosed

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Job description

  • Work towards a sales target as agreed with Sales Director for New Business, Consulting Services, Managed Services and Renewal opportunities
  • Identify & qualify sales opportunities - identify key customer technical objections and develop a strategy to resolve technical impediments to closing sales transactions
  • Manage pipeline and sales activities - ensure that best practice in terms of the enterprise sales process is being adhered to for all opportunities. Connect and build relationships with key client representatives on deals in mature stages.
  • Coordinate Technical solution validation - work closely with the GoPomelo Customer Engineering Team to drive technical solutions to include such activities as supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
  • Collaborate with and update relevant partner solution providers
  • Ensure that our pipeline communication is up to date on whatever their preferred platform is and as per best practice.
  • Engage the Partner Solution Teams in marketing activities such as events, google groups, VITO, online marketing, etc.
  • Develop product expertise - Become knowledgeable in the business benefits of all products and solutions held by GoPomelo in different partner cloud solutions by ongoing personal development, maintaining certifications and being up to date on all technical aspects.
  • Customer Success Services - Coordinate Deployment and Post Deployment Work as required
  • Develop relationships and manage customer accounts
  • Provide continued value to your customers and provide rapid responses to any customer requests
  • Support any post deployment requirements including upgrades and communication management with the technical team.

Requirements

  • Experience in Account Mapping / Sales Engineering
  • Good understanding of Microsoft or Google Cloud products will be a big plus
  • Ability to self-drive and work towards targets
  • Strong presentation and communication skills
  • Proactive, positive attitude, enthusiastic and good problem-solving skills
  • Able to work under pressure and in time constraints