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Senior Executive (IT Desktop Support)

  • Full Time, onsite
  • Tokio Marine Insurans (Malaysia) Berhad
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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Responsibilities

  • Setup and configure hardware and software to maintain efficient workstations meeting user needs
  • Diagnose, troubleshoot and resolve technical issues related to desktops minimise user disruptions.
  • Implement and maintain endpoint security measures, safeguard sensitive data and ensure compliant to company security policies.
  • Ensures SLA delivery in desktops infrastructure
  • Negotiates and reviews SLA with users and other business units
  • Strong team works and works prioritization
  • Stay updated on emerging technologies, adapt to new trends and ensure the integration of innovative solution to technical support request.