IT Engineer

We are seeking a talented and motivated IT Engineer to join our dynamic team. The ideal candidate will have a strong background in information technology, with expertise in network infrastructure, systems administration, and technical support. As an IT Engineer, you will play a crucial role in maintaining and improving our IT systems, ensuring they operate efficiently and securely.

Responsibilities

Server Administration and Maintenance:

• Administer and maintain the company's servers.
• Monitor server performance, conduct routine maintenance, and troubleshoot issues to ensure uptime and reliability.
• Develop and maintain backup and disaster recovery strategies.
• Regularly monitor backups, test and execute disaster recovery plans.

Network and Security Management:

• Implement and maintain security measures, including firewalls and antivirus.
• Manage and support Active Directory services, including user account provisioning, group policy management, and domain controller maintenance.
• Monitor and analyze firewall logs, implementing security policies.
• Manage antivirus software and stay updated on security threats.

User Support and Documentation:

• Conduct IT onboarding for new employees.
• Respond to IT service requests and provide timely resolutions.
• Create and maintain technical documentation, including network diagrams, configurations, IT policies and procedures.

Inventory and Asset Management:

• Implement asset tracking and maintain accurate inventory records for software, servers, and computers.
• Plan and execute software and hardware upgrades.
• Conduct periodic audits for accuracy.

Vendor and Contract Management:

• Vendor Management: Collaborate with external vendors and service providers to procure IT equipment and services. Manage vendor relationships and contracts.

Technology Evaluation:

• Research and evaluate new technologies and tools to enhance the IT infrastructure and improve efficiency.
• Possess basic programming skills e.g. SQL to support sales and operations in automating tasks, and develop scripts for system management.

Skills and experience required

• At least 3+ years of working experience in a related field is required for this position
• Minimum Diploma or Degree in Computer Science/Information Technology or equivalent
• Strong communication skills
• Experience in service desk and end-user environment support

Prior experience in the following is a plus

• Microsoft Server
• Enterprise Resource Planning (ERP) software such as Microsoft Dynamics AX
• SQL programming language
• AutoCount Accounting software
• VSSAutosoft Vehicle Service System
• TeamViewer
• Jira service desk (IT Ticketing system)

What's in it for you

• Join a dynamic fast-moving team with high energy. Create an impact in a fun environment that is going through an exciting time of growth
• You will have a large degree of freedom in how you tackle problems, but we’ll provide you with all the support you need to learn and grow your skills
• We are focused on creating a culture where people enjoy work. You will be able to balance your work, your life, and your passions. We want to help people fit work around life, not the other way around.