Engineer, Circuit & IP Provisioning
- Full Time, onsite
- Infosys (Malaysia) Sdn. Bhd.
- Selangor Engineering - Network (Information & Communication Technology) Full time RM 3, Malaysia
Salary undisclosed
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Objective:
- Support provisioning for IPVPN, VOIP and Managed Services.
- Manage the technical escalation and troubleshooting.
Key Responsibilities:
- Provision, implementation, test and turn up of customer IP services in cooperation with the customer and field services teams. This includes IPVPN, IPsec, BGP transit and MPLS VPNs on layer 2 and 3 on core equipment.
- Technical validation of customer IP orders.
- Technical point of contact for Service Delivery, Project Management and In-Country Field Engineering teams for issues related to IP service design, implementation, test and turn up.
- Prompt identification of issues which may impact delivery timescales or quality
- Remote troubleshooting and fault finding if issues occur upon initial installation;
- Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality.
Requirements:
- University Degree in Telecommunication/Network/IT and IP qualification (CCNA, JNCIA etc)
- At least two years’ experience of IP services on Cisco or Juniper equipment.
- Excellent IP. MPLS and routing knowledge in an ISP environment
- Candidate must possess at least a Bachelor's Degree, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent
Technical Skills Required:
- Good understanding of Global Telecommunication / IT services and solutions.
- Knowledge of and practical experience in the use of ATM, Frame Relay, E1/T1 technologies, Ethernet, and their related network designs
- Knowledge in NNI, IPsec & MPLS provisioning
- Solid understanding & experience in provisioning and troubleshooting Juniper, & Cisco products
- Strong data networking design and architectural background in an environment that includes routed IP and switched ethernet networks.
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