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Technical Supervisor

Salary undisclosed

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  • Minimum of 5 years experience in Service Management role.
  • Degree in Mechanical, Electrical, Electronics or Mechatronics engineering.
  • Good English speaking and writing skills
  • Access or understanding of the industrial valve market in F&B, Power, General Industry and HVAC markets is added advantage.
  • Excellent MS Office skills.
  • Familiarized working with CRM & Scheduling Management tools
  • Manage all service and support request from customers
  • Provide regular reports on weekly and monthly basis on all activities, forecasts to the General Manager.
  • Develop and maintain good relationships with existing and new customers and distribution partners.
  • Identify and report on potential new markets, industries and opportunities.
  • Ensure smooth process of the technical team.
  • Coach, grow and improve the members in technical team.
  • A self-motivated individual with good communication, detail oriented and interpersonal skills.
  • Team player, strong ownership & passion for the brand.
  • Ability to establish priorities, work independently and proceed with objectives without supervision.
  • Willing to travel frequently.