NOC L1 RAN/Transmission Engineer
- Full Time, onsite
- Elabram Systems Sdn Bhd
- Kuala Lumpur Networks & Systems Administration (Information & Communication Technology) Contract/Temp RM 2, Malaysia
Salary undisclosed
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Job Description :
- Monitor and handle alarm management & ticket management for the assigned Network Services including enterprise services.
- To perform all 1st level transmission support & troubleshoot any network failure which consists of various MW/Fiber products.
- Has the ability to perform and troubleshoot with minimum supervision from 2nd level, proactive approach in ensuring day to day business are completed well ahead timeline.
- Conduct network audit, analysis, and monitoring performance to ensure service availability achieves KPI.
- High sense of ownership and responsibility, up to ticket closure with quality and within SLA is achieved without any delay.
- Perform escalation and notification to keep management and other business units informed during system outages.
- Ensure efficient and effective flow of information between shifts during shift handovers.
- Proactive follow up on the events/email escalations/tickets with relevant departments or domains working on it as per the process.
- Alignment to the organizational guidelines, departmental processes & procedures.
- Ensure on service & network availability at all times.
Requirement :
- 1-3 years’ experience in in Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering.
- Any Certification related to Telecom shall be an added advantage.
- Good knowledge of service networks on LTE & 5G network, including service applications characteristics and capabilities: Service Performance indicators and their interpretation.
- Prior experience of working in an NOC is also an added advantage.
- Basic knowledge of services & applications on 5G nodes & its architecture.
- Ability to work in a high-pressure environment.
- Fresh Gradudates are welcome to apply.
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