Regional Sales Operations Manager (Retail)

Roles Summary / Purpose

Responsible for maximizing sales team potential, crafting sales plans and justifying those to plans to the upper management by developing the team through motivation, counseling, skills development and product knowledge development.

Duties & Responsibilities

• Achieve company sales & GP target by outlet, sales staff, brand and product through weekly monitoring.
• Formulate target plan & mid-term road map by analyzing previous performance, supplier direction, market situation and competitor information to plan future roadmap.
• Monitor and ensure stock aging and stock turnover day..
• Implement company policy to all branches and enforce all company policies.
• Increase non-hardline business by developing extended warranty hire purchase and accessories businesses.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Attend company road show events during setup and throughout the event.
• Update colleagues / subordinates on business performance, new initiatives and other pertinent issues.
• Recognize and reinforce strong performance of subordinates. Identify and encourage improvement where needed.
• Regularly check with employees on their progress on goals; offer coaching or assistance, or revise goals as necessary by conducting meetings to discuss and record milestones, accomplishments, successes and challenges.

Requirements:

• Bachelor’s degree in business or related field.
• Minimum of 5 years of experience working in retail industry is compulsory.
• Proficiency in Mandarin for business communication is required.
• Strong analytical skills to identify trends and sales patterns.
• Experience managing a team and working cross-functionally with marketing, product, and external partners.
• Problem solving skills to handle unforeseen circumstances.
• Possess own transport and willing to travel within Klang Valley Area.
• Able to work from Monday to Friday 9:00 a.m. to 6:00 p.m and Saturday 10:00 a.m. to 2:00 p.m.

We regret only shortlisted candidates will be notified.