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1. Strategic Management & Planning
- Develop and implement a comprehensive IT strategy aligned with organizational goals, including ERP and infrastructure development.
- Collaborate with cross-functional teams to ensure IT initiatives support business processes, including supply chain, production, and sales in the agrochemical industry.
- Manage IT projects, ensuring timely delivery within scope, budget, and regulatory requirements.
2. Infrastructure & Systems Management
- Oversee the design, implementation, and maintenance of IT infrastructure including ERP systems, cloud solutions, and network services.
- Ensure high availability, reliability, and security of IT systems to support mission-critical operations, including manufacturing and distribution.
- Monitor system performance, conducting regular audits and updates to meet evolving business needs and regulatory compliance in Malaysia
3. Software & Cybersecurity
- Lead the development and maintenance of in-house software.
- Enforce robust cybersecurity measures to protect data and systems.
- Establish disaster recovery protocols and incident response strategies to mitigate IT risks.
4. Support & Incident Management
- Provide IT hardware and software support to users.
- Efficiently resolve IT incidents and outages.
5. Leadership & Development
- Lead and mentor a team of IT professionals, fostering a culture of continuous improvement and technical excellence.
- Manage IT vendor relationships and negotiate contracts.
- Develop and manage the IT budget, optimizing costs.
6. Policy & Compliance
- Develop and enforce IT policies and procedures, ensuring alignment with industry standards, including data protection, software licensing, and cybersecurity regulations
- Provide training and development opportunities to IT staff.
7. Technology Evaluation
- Continuously evaluate and assess emerging technologies for potential organizational impact.
- Propose and implement IT solutions that enhance business productivity, operational efficiency, and sustainability within the agrochemical industry
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