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Iskandar Puteri- E-Hailing Customer Support
Salary undisclosed
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Please read the description before you apply
Language Proficiency: Traditional Chinese & English (Must able to read, write and speak Chinese & English)
Working shift: 24 Hours rotational shift - 5.5/6 days works (Compulsory work on Public Holiday and Weekends)
Qualification: 18-45 years old , Minimum SPM holders
Benefits:
- 6 Days allowance,
- Night Shift Allowance,
- KPI Allowance
- Hostel provided during training term.
Job description:
- Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's product.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficient in computer typing skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Good computer literacy.
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