Epicareer Might not Working Properly
Learn More

IT SUPPORT

  • Full Time, onsite
  • ServiceOne Solutions Malaysia Sdn Bhd
  • Bangsar South, Malaysia
Salary undisclosed

Apply on


Original
Simplified

Responsibilities:

  • Responsible for the center's internal daily server room operation and maintenance.
  • Complete the installation, management and maintenance of the operating system, application software, mail client, printing system, office equipment, etc.
  • Practical network operation experience, including routing, switch configuration, AD domain management, Windows system operation and network troubleshooting ability.
  • Installation, debugging, configuration and maintenance of desktop equipment (desktop computer, notebook, printer).
  • Installation, debugging and maintenance of office peripheral equipment (such as telephone, printer, video conference, etc.).
  • Coordinate and communicate with users to ensure normal operation of the system.
  • Any ad hoc duties assign by the Company from time to time.

Requirements:

  • Must be able to speak and write fluent English, Cantonese or Mandarin is a plus.
  • Diploma/ Degree or above in computer related field, IT service background is preferred.
  • More than 1 year server room maintenance/desktop operation and maintenance support experience.
  • Proficient in Windows operating system and able to deal with related daily problems.
  • Familiar with Windows AD domain, basic knowledge of server, network and related software and hardware.
  • Proficient in outlook, office and other clients, and proficient in installation, configuration, maintenance and troubleshooting.
  • Good communication, coordination and strain ability.
  • CCNA or CCNP certification is preferred.
  • Preferable who is experience in call center/outsourcing/help desk's environment and setting.

Highlights:

  • Business casual attire
  • Monday - Friday (On-site)
  • Team building
  • Birthday voucher
  • Badminton session
  • Discretionary bonus
  • Performance Increment (Annual)