Human Resource Generalist (12-months Contract)

ViewQwest is one of the fastest-growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, but we are also passionate and proud of the work that we do.

Be part of the team that brings #BetterBroadband to everyone! Be Better, Join the Fastest!

This role supports the HR function in day-to-day operations across Singapore, Malaysia, the Philippines, and Hong Kong, ensuring compliance and smooth HR processes in all regions.

Responsibilities:

• Support recruitment activities, including job postings, resume screening, and interview scheduling to ensure a smooth hiring process.
• Assist with onboarding and offboarding, preparing documentation, and facilitating seamless transitions in and out of the company.
• Address basic employee relations issues, handling inquiries and escalating complex matters to senior HR staff as needed.
• Maintain accurate employee records, ensuring compliance with local labor laws and company policies across all regions.
• Assist with payroll administration by collaborating with finance and vendors to ensure accurate salary payments and benefits processing.
• Help organize employee engagement activities, such as wellness programs and recognition events, to promote a positive work environment.
• Coordinate performance management processes, tracking evaluations, and assisting managers with performance-related tasks.
• Support the implementation of HR policies, ensuring consistency and compliance across regions.
• Assist in process improvements, including the implementation of new HR systems and tools.

Requirements:

• Basic understanding of regional labor laws.
• Strong communication and interpersonal skills.
• Ability to multitask and manage multiple responsibilities.
• Strong organizational and administrative skills.
• Proficiency in HR systems and technology.
• Ability to handle sensitive information with confidentiality and exercise problem-solving skills.
• Bachelor’s degree in Human Resources or a related field.
• 3–5 years of HR experience, preferably in a multi-country setting.
• HR certifications (e.g., SHRM, CIPD) are a plus.
• Experience in the tech or telecommunications industry is advantageous.
• Ability to commit to a 12-month contract.