Program Manager (Equipment - EMS)
Salary undisclosed
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Main Job Responsibilities:
- Lead programs and be the primary interface between the Company and customer to ensure all customer feedback and requirements are attended to promptly.
- Collaborate efficiently and effectively with cross functional teams within the organization to implement a successful life cycle for each assigned program. This includes monitoring the financial status of each assigned program, conduct analysis on business efficiency and maintain the profitability of the customer account.
- Review and drive for continuous improvement in the areas of cost and on-time-delivery so that set goals and KPIs are all consistently met.
- Ensure that customer satisfaction is consistently met, with issues managed promptly, corrective actions followed through and completed efficiently.
- Be the focal person on all contractual negotiations, ECN, RFQ between internal and external stakeholders.
- Keep abreast of technological, regulatory and operational changes that affect the activities and work processes of assigned program, and take relevant action to suit these changes.
- This position is based at SAM Meerkat (M) Sdn Bhd, Hilir Sungai Keluang 5, Bayan Lepas Free Industrial Zone, Penang.
Requirements:
- Bachelor’s degree in Business Administration, Economics, Engineering or a relevant field.
- 8 years of work experience, of which, at least 5 years in a program management or administration role. If you are currently in an Assistant Manager (or equivalent level) role, you may also submit your application for consideration.
- Experience in contract manufacturing environment. High preference with work experience in metal sheet, or metal fabrication industry.
- Independent, self-driven and results oriented.
- Strong leadership skills, and proven successful program management skills.
- Excellent communication skills, both oral and written communication. High proficiency in English.
- Excellent presentation skills. Good computer literacy.
- Ability to muti-task and work efficiently with cross functional teams.
- Strong problem-solving skills, and numerical analytical skills. Meticulous and detail oriented.
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