Operations Assistant KL [Immediate Hiring]

Job Details

• Working Days & Hours: Monday - Friday 10am to 6pm, Saturday 2pm to 10pm
• Work Location: Jalan Imbi, KL
• Work Type: Work from Office (KL)
• Open to Malaysians only
• Salary: RM2200 - RM3000 per month

About The Job

We aim to fill this position with a dynamic contributor to our operations. This includes a variety of tasks, **primarily supporting beneficiaries of the society with welfare assistance**. This individual will collaborate closely with all team members within the organization, as well as dedicated and passionate volunteers. The goal is to ensure that operational strategies are effectively and efficiently translated into action, ultimately leading to operational excellence.

Beneficiaries

• Conduct physical interviews and register beneficiaries
• Conduct house assessments for potential beneficiaries
• Create KSK beneficiaries card
• Attend to beneficiaries' requests during food distribution
• Update beneficiaries information into centralized database
• Carry out social services with beneficiaries (this includes I/C replacement, medical assistance, shelter placement, job placement and other social services)
• Research available social services and welfare aid support in the community
• Liaise with beneficiaries, charity partners and Commissioner of Oath for client case

Distribution

• Conduct introduction and briefing for new volunteers (according to SOP)
• Guide volunteers to conduct beneficiary interviews (according to SOP)
• Conduct food distribution (this includes new beneficiaries registration, and to converse with beneficiaries for social welfare purposes)
• Night street distribution (participate and/or manage volunteers to conduct the food distribution)
• Understand and familiarize with the kitchen and medical service operation
• Assist to load and unload items (e.g. dry food, cooked food, clothes donation)

Qualifications

• A diploma in business administration, facility management, or a related field is a plus, but not mandatory.
• At least 2 years of experience as an operations administrator or in a similar role.
• Strong organizational and administrative skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and data management software.
• Detail-oriented with strong analytical and problem-solving abilities, along with a collaborative and proactive mindset.

Job Type: Full-time

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Yearly bonus