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Account Manager

RM 5,500 - RM 7,000 / Per Mon

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Client Relationship Management

  • Build and maintain strong, long-lasting relationships with clients.
  • Understand client needs and objectives, and communicate these effectively to internal teams.

Account Growth

  • Identify opportunities for account expansion and revenue growth.
  • Collaborate with sales and marketing teams to present additional products or services to clients.

Customer Satisfaction

  • Ensure high levels of customer satisfaction through effective communication and resolution of issues.
  • Proactively address client concerns and provide timely solutions.

Communication and Collaboration

  • Collaborate with internal teams, including sales, marketing, and support, to meet client needs.
  • Communicate regularly with clients to provide updates on products, services, and industry trends.

Contract Negotiation and Renewal

  • Negotiate contracts and agreements with clients.
  • Manage contract renewals and extensions, ensuring terms are favorable to both parties.

Sales Support

  • Work closely with the sales team to identify new business opportunities within existing accounts.
  • Provide support in the preparation and delivery of sales presentations.

Data Analysis and Reporting

  • Analyze account data to identify trends and areas for improvement.
  • Prepare regular reports on account status, performance, and growth opportunities.

Job Types: Full-time, Permanent

Pay: RM5,500.00 - RM7,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Sibu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Accounting or Financing: 7 years (Preferred)