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Client Relationship Management
- Build and maintain strong, long-lasting relationships with clients.
- Understand client needs and objectives, and communicate these effectively to internal teams.
Account Growth
- Identify opportunities for account expansion and revenue growth.
- Collaborate with sales and marketing teams to present additional products or services to clients.
Customer Satisfaction
- Ensure high levels of customer satisfaction through effective communication and resolution of issues.
- Proactively address client concerns and provide timely solutions.
Communication and Collaboration
- Collaborate with internal teams, including sales, marketing, and support, to meet client needs.
- Communicate regularly with clients to provide updates on products, services, and industry trends.
Contract Negotiation and Renewal
- Negotiate contracts and agreements with clients.
- Manage contract renewals and extensions, ensuring terms are favorable to both parties.
Sales Support
- Work closely with the sales team to identify new business opportunities within existing accounts.
- Provide support in the preparation and delivery of sales presentations.
Data Analysis and Reporting
- Analyze account data to identify trends and areas for improvement.
- Prepare regular reports on account status, performance, and growth opportunities.
Job Types: Full-time, Permanent
Pay: RM5,500.00 - RM7,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Sibu: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Accounting or Financing: 7 years (Preferred)
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