Mandarin Customer Success Specialist With Joining Bonus Rm1,000 (Penang)
Salary undisclosed
Apply on
Original
Simplified
Job Responsibility
- Brand Representation: Uphold the clientâs values with a positive and professional attitude.
- Customer Support: Assist with online orders through phone and email, ensuring timely responses.
- Payment Processing: Handle payments securely, safeguarding customer and financial data.
- Issue Resolution: Proactively address concerns and escalate when necessary.
- Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
- Fresh graduated are welcome to apply.
- Able to speak in Mandarin
- Great attitude for customer service
- Eye for details
- Working 24/7 (9 hours), Between Monday to Sunday 5 working days, 2 days off
- Working Location in Bayan Lepas, Penang.
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
Similar Jobs