Sales Administration Executive

About AGYTEK

AGYTEK is a leading industrial software company dedicated to empowering digital transformation through innovative technology solutions. We specialize in enterprise digital transformation consulting, customized industrial software development, and agile delivery of digital projects. Our solutions serve a diverse range of industries including automotive, energy, electronics, and aerospace. As a benchmark for Industry 4.0 in Malaysia, we assist global enterprises in achieving sustainable development and optimal profits.

About the Role

The Sales Assistant will provide administrative and operational support to the sales team, ensuring smooth and efficient sales processes. This role involves coordinating sales activities, managing client interactions, and assisting with the preparation of sales reports and documentation. The ideal candidate will have strong organizational skills, a customer-focused mindset, and a basic understanding of technology products and services.

Job Responsibilities

• Assist with day-to-day administrative tasks, including managing schedules, arranging meetings, and handling correspondence.
• Serve as a point of contact for clients, addressing inquiries, processing orders, and providing support throughout the sales cycle.
• Support sales representatives by preparing quotes, proposals, and presentations. Ensure timely follow-up on leads and opportunities.
• Maintain accurate and up-to-date records in the CRM system. Generate and analyze sales reports to support decision-making.
• Handing order entry, track order status, and coordinate with logistics to ensure timely delivery of products or services.
• Provide exceptional service to clients by resolving issues, addressing concerns, and ensuring a positive customer experience.
• Assist in gathering market intelligence and competitor information to support sales strategies and tactics.
• Prepare and review sales reports, track performance metrics, and assist in analyzing sales trends and forecast.

Job Requirements: -

• Bachelor’s Degree in Business, Marketing, Information Technology, or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role is advantageous. Experience in the technology sector is a plus.
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software
• Basic understanding of technology products and services
• Ability to work both independently and as part of a team
• Detail-oriented, proactive, and able to handle confidential information with discretion.