Online Customer Service
RM 1,800 - RM 2,500 / Per Mon
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- We are looking for a highly motivated, positive-minded Customer Service Executive
- Understand company products and brands, Deliver professional customer service experience
- Answering customer questions and enquiry at our online stores. Solving customer problems
- Proactively identify customers’ needs, delivering service and satisfaction.
- Develop professional rapport with the customers and build positive brand loyalty
- Monitoring customer reviews to ensure all customers are happy
- Assist in stocks monitoring and other administrative works.
- Manage other ad-hoc projects/duties as assigned from time to time
- Helping in marketing task to increase company by increasing traffics and sales conversion rates
- Display good team working attitude and behavior within the work environment and within other divisions in the company
- Willingness to learn about our awesome products and services.
- Have an eye for details and is not afraid to take ownership of the situation when needed.
- Ability to multitask, prioritize, manage time effectively and work in a fast-paced environment.
- A team player who can work independently, flexible and able to adapt to any work situation, able to think critically and have reasonably good problem-solving skills.
- Fresh graduates are encouraged to apply.
- Good communication and interpersonal skills with a passion for customer service.
- Language required: English, Bahasa Malaysia
- Minimum education: Diploma and above
- Monday to Friday (9am to 6pm)
- SOCSO, EPF, EIS
- Medical
- Annual leave
- Performance incentive/bonus
walking distance from LRT Taman Perindustrian Puchong
Only shortlisted candidates will be contacted
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