Welcome Freshgraduate (Social Media Industry) - Penang
Salary undisclosed
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Job Responsibility
- Brand Representation: Uphold the clientâs values with a positive and professional attitude.
- Customer Support: Assist with online orders through phone and email, ensuring timely responses.
- Payment Processing: Handle payments securely, safeguarding customer and financial data.
- Issue Resolution: Proactively address concerns and escalate when necessary.
- Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
- Customer-Focused: Drive results and manage expectations with effective listening and communication.
- Problem-Solving: Handle queries and objections calmly and professionally.
- Adaptable: Thrive in fast-paced environments, eager to learn and improve.
- Language Skills: Fluent in Mandarin and English.
- Analytical Thinking: Strong critical thinking and analytical skills.
- Willing work in Rotational Shift (24/7) - 5 working days.
- Leave: Annual and sick leave available.
- Professional Development: Training opportunities provided.
- Career Growth: Clear paths for advancement.
- Employee Engagement: Join in various staff activities.
- Additional Sign On Bonus RM1000 !!!!
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