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- Greeting customers warmly.
- Identify customer needs.
- Demonstrate strong product knowledge and customer inquires.
- Build rapport with customers to foster loyalty and repeat business.
- Present product features, benefits and pricing clearly and persuasively.
- Upsell and cross-sell relevant product to maximize sales.
- Assist customer with product comparisons and purchasing decisions.
- Stay up-to-date on new products, promotions and industry trends.
- Maintain a clean and organized sales floor.
- Assist with stocking shelves and arranging stocks displays.
- Handle returns and exchanges professionally.
- Collaborate effectively with colleagues.
- Communicate customer feedback and suggestion to management.
- Contribute to a positive and supportive work environment.
- Process online orders by customers.
- Handle customer inquiries via phone, WhatsApp and others social media.
- Basic computer skills such as a Microsoft Office, POS system and company system.
- Education minimum SPM and above.
- Able to speak in English, Bahasa Malaysia & Mandarin
- Fresh graduates are welcome to apply
- Experience in a sales or customer services is considerable.
- Strong communication and interpersonal skills.
- Customer focus.
- Product knowledge.
- Sales acumen.
- Problem solving and decision making.
- Computer skills.
- Presentation skills.
- Goal orientation.
- Time management and organization.
- Continuous learning.
- Sales Commissions
- EPF
- SOCSO
- EIS
- Annual Leave
- Medical Leave
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