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Customer Service Representative

Salary undisclosed

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Company Description

Open2Assist in Damansara empowers businesses with technical support by analyzing the needs and queries of software users in an accurate manner. We collect product feedback to help resolve issues and improve product quality to enhance user loyalty.

Role Description

This is a full-time on-site role for a Customer Service Representative at Open2Assist in Damansara. The Customer Service Representative will be responsible for addressing customer needs and providing support to ensure a positive customer experience.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service expertise
  • Customer Experience knowledge
  • Strong communication and problem-solving skills
  • Ability to work effectively in a team
  • Experience in software support is a plus
  • High school diploma or equivalent required