Digital Marketing and Ecommerce Specialist
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Role Overview:
As a Digital Marketing & E-commerce Specialist, you will be responsible for driving online sales and enhancing our brand presence across various e-commerce platforms. Your role will involve managing our Shopify store, optimizing product listings on Shopee and Lazada, and executing targeted email marketing campaigns. You will leverage data analysis to inform marketing strategies, improve customer experience, and collaborate with cross-functional teams to achieve our e-commerce goals, all while working independently in a remote environment.
Responsibilities & Duties:
Porcelain is a cult-premium skincare brand from Singapore founded by veteran aesthetician, Jenny and her daughter, Pauline with the vision to marry craftsmanship and technology to create the future of skincare. Guided by its key philosophy of achieving healthy skin from within, Porcelain Spa and Porcelain Skincare (its product range) has won more than 80 awards since its inception in 2009.
Porcelain has been featured on Forbes, BBC, the Louis Vuitton City guide and won Best Beauty Spa in Asia (WLSA) for 8 consecutive years. An industry trailblazer, they own and operate three upscale spas including Singapores first smart-spa x wellness café concept store at Paragon Orchard.
A digital pioneer, they are highly tech-enabled. One product being a proprietary mobile app which tracks a clients skincare journey and offers personalized prescriptions. Through their uncompromising standards in products and service, Porcelain aims to be a lifelong beauty partner that journeys with every individual through the evolution of their skin.
Brand Vision:
Porcelain aims to be a global skincare company by being your trusted lifelong beauty partner, helping you feel confident in your own skin.
Brand Mission:
More than an established skincare brand with deep technical expertise, Porcelain will always be a PEOPLE-first company. We are enabled by technology to consistently deliver excellent products and services. Beyond that, we aim to better lives through building deeper relationships with our stakeholders while being highly conscious of the impact and value we create in the world. #DoWellDoGood
As a Digital Marketing & E-commerce Specialist, you will be responsible for driving online sales and enhancing our brand presence across various e-commerce platforms. Your role will involve managing our Shopify store, optimizing product listings on Shopee and Lazada, and executing targeted email marketing campaigns. You will leverage data analysis to inform marketing strategies, improve customer experience, and collaborate with cross-functional teams to achieve our e-commerce goals, all while working independently in a remote environment.
Responsibilities & Duties:
- E-commerce Management: Manage and optimize our Shopify store, ensuring a seamless customer experience, handling product listings, pricing, and inventory updates.
- Marketplace Operations: Oversee and enhance performance on Shopee and Lazada, including product listings, promotions, pricing strategies, and reporting.
- Email Marketing: Develop and execute email marketing campaigns through Klaviyo, including segmentation, automation, and performance tracking.
- Digital Advertising: Plan and implement digital ad campaigns (Google Ads, Facebook Ads) to drive traffic and increase sales on Shopify, Shopee, and Lazada.
- SEO & Content Optimization: Ensure on-site content is optimized for SEO and aligned with digital marketing strategies.
- Data Analysis & Reporting: Monitor and analyze campaign performance across channels, provide actionable insights, and adjust strategies for continuous improvement.
- Promotions & Campaigns: Plan and execute promotions, sales, and campaigns, aligning with marketplace trends and e-commerce calendars.
- Collaboration: Work closely with the design, content, and operations teams to create effective marketing materials and ensure smooth execution of campaigns.
- Bachelor's Degree in Marketing, Business Administration, E-commerce, or a related field.
- Relevant certifications in digital marketing or e-commerce are a plus.
- Minimum 4 years of experience in digital marketing and e-commerce management, with a focus on platforms such as Shopify, Shopee, and Lazada.Strong understanding of Shopee and Lazada seller platforms.
- Proficiency in running ad campaigns (Google Ads, Facebook Ads) and analyzing data.
- Solid understanding of SEO, digital marketing, and e-commerce best practices.
- Strong communication and organizational skills.
- Ability to work independently and remotely with minimal supervision.
- Experience with other e-commerce platforms or CRM tools.
- Familiarity with performance marketing and customer lifecycle management.
- Experience in A/B testing, data-driven decision-making, and reporting.
Porcelain is a cult-premium skincare brand from Singapore founded by veteran aesthetician, Jenny and her daughter, Pauline with the vision to marry craftsmanship and technology to create the future of skincare. Guided by its key philosophy of achieving healthy skin from within, Porcelain Spa and Porcelain Skincare (its product range) has won more than 80 awards since its inception in 2009.
Porcelain has been featured on Forbes, BBC, the Louis Vuitton City guide and won Best Beauty Spa in Asia (WLSA) for 8 consecutive years. An industry trailblazer, they own and operate three upscale spas including Singapores first smart-spa x wellness café concept store at Paragon Orchard.
A digital pioneer, they are highly tech-enabled. One product being a proprietary mobile app which tracks a clients skincare journey and offers personalized prescriptions. Through their uncompromising standards in products and service, Porcelain aims to be a lifelong beauty partner that journeys with every individual through the evolution of their skin.
Brand Vision:
Porcelain aims to be a global skincare company by being your trusted lifelong beauty partner, helping you feel confident in your own skin.
Brand Mission:
More than an established skincare brand with deep technical expertise, Porcelain will always be a PEOPLE-first company. We are enabled by technology to consistently deliver excellent products and services. Beyond that, we aim to better lives through building deeper relationships with our stakeholders while being highly conscious of the impact and value we create in the world. #DoWellDoGood
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