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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Any Question? Contact us
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Jobs or company...

Senior Operations Executive (Incoming)

Salary undisclosed

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About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

As Senior Operations Executive, you will handle all incoming transactions from clients. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for process improvement to mitigate compliance risks.

You will be based in Malaysia, reporting to the Group Head, Settlement & Operations and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Key Responsibilities

  • Overseeing and handling all incoming transactions from clients
  • Maintaining consistent and high-level execution of recurring tasks and responsibilities within the designated domain
  • Acting as the first level escalation point on cases within the incoming domain, handling cases - including setting up processes and conducting post mortems.
  • Driving automation, process improvements and outsourcing projects.
  • Overall responsibility of SLAs, quality of processes and scalability of our product offerings related to the incoming team

Job Requirements

  • Bachelor’s Degree or equivalent
  • Minimum 3-4 years of experience in banking or handling of end-to-end onboarding of new/existing customer accounts; experience in collection of relevant information and managing the customer onboarding would be an advantage
  • Professional written and verbal communication in English
  • Strong attention to details
  • Strong analytical and problem-solving capabilities
  • Excellent interpersonal communication skill
  • An independent self-motivated individual

Why Us?

  • Make a positive impact to the world’s economy by creating a World without Currency BordersTM
  • Team Innovation Mindset, People-Oriented
  • Challenging environment, offering great opportunities to learn and grow
  • Creative and Innovative Workplace
  • We offer competitive remuneration, including employee stock options and employee benefits
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