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Product Owner, Payment (Digital Bank)

Salary undisclosed

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The Boost-RHB consortium is building towards a Digital Bank, where we strive to make innovative financial services such as these convenient, transparent, and most importantly accessible to anyone and everyone. We want to enable better living for our customers through our inclusive financial services that can universally serve and be embedded in their daily lives.

As a Payment Product Owner in our digital bank, you will play a pivotal role in shaping the future of digital payments in Malaysia. Focusing on payment rails, your expertise will be essential in developing innovative, secure, and user-friendly payment solutions for our customers. You will collaborate with cross-functional teams and leverage your knowledge of the Malaysian payment ecosystem to enhance our digital payment offerings.

Responsibilities

1. Payment Rail Expertise:

  • Deep understanding of payment rails in Malaysia, including DuitNow, and other local and international payment networks.
  • Stay updated on the latest developments and regulations in the Malaysian payment landscape.
  • Analyze and interpret market trends to identify opportunities for product enhancement and innovation.

2. Product Development:

  • Collaborate with the UIUX and tech teams to conceptualize, design, and develop cutting-edge digital payment solutions tailored to the Malaysian market.
  • Drive the end-to-end product development lifecycle, from ideation to implementation, ensuring seamless integration with local payment rails.

3. Compliance and Security:

  • Ensure all payment products adhere to regulatory requirements and industry best practices.
  • Implement robust security measures to safeguard customer data and transactions, mitigating risks associated with digital payments.

4. User Experience Optimization:

  • Continuously assess and improve the user experience of digital payment products, focusing on simplicity, speed, and convenience for customers.
  • Conduct usability studies and gather feedback to refine payment interfaces and functionalities.

5. Partnership and Collaboration:

  • Collaborate with external partners, financial institutions, and regulatory bodies to establish strategic alliances and expand the digital payment ecosystem.
  • Negotiate agreements and contracts with payment service providers to ensure seamless connectivity and interoperability.

6. Data Analysis and Reporting:

  • Utilize data analytics to track payment product performance, identify patterns, and derive actionable insights.
  • Prepare regular reports and presentations for management, highlighting key performance metrics and suggesting improvements based on data analysis.

The right individual will have the following key success capabilities and qualities:

  • Strong knowledge of payment rails, protocols, and technologies, including API integration and mobile payment systems.
  • Minimum of 5 years of experience in digital payment product development and management, specifically within the Malaysian market.
  • Familiarity with regulatory frameworks governing digital payments in Malaysia.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Analytical mindset and proficiency in data analysis tools and techniques.
  • Proven track record of successfully launching and managing digital payment products in the Malaysian financial industry.
  • Bachelor’s degree in business, Finance, Computer Science, or any related field.